Technical Writer – Sydney, Australia

As part of an established software development team, you will be key in the production of documentation of new and existing software used by clients on a global scale.  This is a new role within the team, so we are looking for you to set the standard and ensure everything is documented to the highest quality.  The role will really allow you to take ownership of your work and be a significant contributor to the development team and company overall.

This is a full-time permanent role.

Skills and experience

  • Demonstrated experience documenting software development applications 
  • Experience in technical writing independently 
  • Working collaboratively with software development and application support teams
  • The ability to explain software from the perspective of the technical team as well as the user
  • Producing documentation in multiple formats such as pdf, online, web-help, and responsive HTML5
  • Understanding of the full software development lifecycle
  • Experience with Author-it application desirable.

For the full job description, please go to the SEEK job ad for the full details and click APPLY.


Cloud Infrastructure Systems Administrator

As Cloud Infrastructure Systems Administrator reporting to the Client Success Group you’ll take on a range of responsibilities within the Team that support the wider team delivering world-class software applications and services to our Clients.

You’ll be responsible for the upkeep, monitoring, configuration and reliable operation of the below environments, in line with business requirements and ITIL standards, including incident/problem requests, change management as well as proactive automation of actions where possible.

The environments include:

  • .NET Applications in a client server environment
  • Windows Server infrastructure, including hardware and operating system layers
  • Active Directory (AD), Active Directory Federation Services (ADFS) & Active Directory Certificate Services (ADCS)
  • System Centre Virtual Machine Manager (VMM)
  • Microsoft Office 365 environment and suite of products
  • Cloud automation and optimisation
  • Cloud based Microsoft environments, such as Windows servers hosted in AWS or Azure
  • File Print and Storage environments
  • DHCP, DNS and related infrastructure
  • Remote Desktop Services and Direct Access infrastructure
  • Microsoft Azure Active Directory and Azure MFA
  • SQL Server and Oracle Enterprise Database

For the full job description, please go to the SEEK job ad for the full details and click APPLY.


Business and Projects Manager – Auckland, New Zealand

We are looking for looking for an experienced Business Development Manager with software implementation Project Management experience to work with our development and consulting team based in Australia on upcoming major projects and opportunities across NZ. This role has a dual function of managing implementation projects for new Clients, manages requests from the existing installed Client base and is involved with new opportunities. It is envisaged that this role will grow the operations within NZ and take on a more management role as resources and staff expand locally.

You will be involved in high-profile projects, coordinate and prioritise project tasks, manage schedules, identify and manage risks whilst maintaining project plans and budgets to ensure exceptional Client outcomes and satisfaction. It is envisaged that the role may expand and be inclusive of a business management role as the business continues its growth from a current base of over 1,000 users in the region. One of your first projects will be based out of Wellington but may not necessarily be the site of our permanent office location servicing our NZ base.

You are comfortable communicating status’ to Client stakeholders and senior management, working with third-party vendors as needed and attending and running Client meetings on-site as required.

In addition to the huge personal and professional growth from this opportunity, you will be a key contributor to our Australia and New Zealand operations and share in the benefits and rewards of our growth and recognition.

You will be embedded in an excellent company culture that values loyalty and integrity, places Client relationships first in the spirit of fun, learning and personal growth without compromise for family and work-life balance.

Your Experience:

  • 5+ Years of Project Management experience
  • Experience in consultative business development activities for existing and new Clients
  • Be experienced in IT projects involving various tasks including data migration, software development, integration, user-training and go-live support
  • Experience delivering projects in an Agile environment
  • Excellent communication and stakeholder management skills
  • Experience using project management tools such as Microsoft Projects
  • Have a good knowledge of the software development lifecycle
  • Experience in Utilities or other Government Agencies – an advantage but not essential.

For the full job description, please go to the SEEK job ad for the full details and click APPLY.


Client Services Manager – Sydney Australia

This is an exciting time to join our growing company, with the opportunities to work globally with both large governments and private organisations across a number of industries.

Reporting to the CEO and working as part of the Executive team, you will be managing a passionate team of people including trainers, implementers, project managers and software support staff.  This is a leadership position; we want you to inspire and lead your team to ensure Clients get the best experience from Benchmark Estimating Software and ensure the software is rolled out widely and successfully.

We are looking for a person who is passionate, who is excited for their life and ready to take on the world.  Who encourages others simply through leading by example.  To win this role you will have outstanding account management, project management, technical, interpersonal and leadership skills.

What’s involved?

  • Provide effective leadership to the Client Services department
  • Guide and manage the successful delivery of on-site client software and support services
  • Formulation and implementation of systems, processes and expectations, to ensure the delivery of consistent services to all clients
  • Build and foster relationships with our Clients
  • Develop post-sale strategies to upsell Training and Consulting services to both existing and new clients
  • Individual staff development through the implementation of training plans and personal development goals
  • Develop and implement innovative training methods both online and on-site
  • Assisting Clients to get the most out of their data

About You:

  • Great communicator
  • Demonstrate results in the development and leadership of teams
  • Team player who will work with the Executive team to take the company to new heights
  • Happy to work globally
  • Able to upsell services to our many existing clients
  • Tertiary qualified
  • Demonstrated experience dealing with clients
  • Strong project management methodology
  • Able and willing to travel interstate and internationally

Applicants must be resident within the metropolitan area of Sydney and be an Australian citizen or alternatively hold a valid working permit or visa.

If you would like to apply for this role, please email your resume to Christine Betteridge on 


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