Client Services Manager, Sydney Australia

This is an exciting time to join our growing company, with the opportunities to work globally with both large governments and private organisations across a number of industries.

Reporting to the CEO and working as part of the Executive team, you will be managing a passionate team of people including trainers, implementers, project managers and software support staff.  This is a leadership position; we want you to inspire and lead your team to ensure Clients get the best experience from Benchmark Estimating Software and ensure the software is rolled out widely and successfully.

We are looking for a person who is passionate, who is excited for their life and ready to take on the world.  Who encourages others simply through leading by example.  To win this role you will have outstanding account management, project management, technical, interpersonal and leadership skills.

What’s involved?

  • Provide effective leadership to the Client Services department
  • Guide and manage the successful delivery of on-site client software and support services
  • Formulation and implementation of systems, processes and expectations, to ensure the delivery of consistent services to all clients
  • Build and foster relationships with our Clients
  • Develop post-sale strategies to upsell Training and Consulting services to both existing and new clients
  • Individual staff development through the implementation of training plans and personal development goals
  • Develop and implement innovative training methods both online and on-site
  • Assisting Clients to get the most out of their data

About You:

  • Great communicator
  • Demonstrate results in the development and leadership of teams
  • Team player who will work with the Executive team to take the company to new heights
  • Happy to work globally
  • Able to upsell services to our many existing clients
  • Tertiary qualified
  • Demonstrated experience dealing with clients
  • Strong project management methodology
  • Able and willing to travel interstate and internationally

Applicants must be resident within the metropolitan area of Sydney and be an Australian citizen or alternatively hold a valid working permit or visa.

If you would like to apply for this role, please email your resume to Christine Betteridge on 


QA Automation Engineer, Sydney Australia

We want an experienced QA Automation Engineer to support the QA function within the Product Development team.  In this role, you will have the opportunity to implement testing tools and shape frameworks to ensure continuous improvement in quality.  You will also have the opportunity to improve product time to market that will help foster ongoing growth.

The role will work closely with the Development team and engage other professional services as required.  As the QA Automation Engineer you will develop and deliver high quality test automation solutions to ensure that our clients have the best estimating experience using our software.  You will gain exposure to many domains including utilities, telecommunications, engineering, construction and government.

And for that, you will be rewarded with a competitive salary supported by a skilled and professional support team headed up by a highly motivated leadership team, with a business that is committed to investing in its growth here and internationally.  Wrapped around this is our family based culture, exceptional customer service and loyal clients which attract employees to us that have long tenures and professional development along the way.

What’s involved:

  • Develop, execute and maintain automated tests which are robust and scalable
  • Produce end to end test deliverables
  • Work on exciting development and QA projects with customers all over the globe
  • Proactively report progress, risks and issues
  • Contribute to a great team, being flexible and working in a collaborative culture
  • Manual testing as required to support our overall QA goals.

Your skills:

  • 3+ experience in delivering quality test automation solutions but not more than 8 years of experience and at least 1-year experience in Australia.
  • Ability to design, create and maintain test automation frameworks and test scripts.
  • Demonstrated ability to understand complex mathematical concepts and apply these to automated and manual scripts
  • Demonstrated ability to solve technical problems and implement innovative solutions
  • Must have experience in System testing, System Integration testing, Regression and Performance testing.
  • Exposure to Test Management and Defect management tools such as ALM, qTest and JIRA
  • Fluent in and can demonstrate the gravitas required to engage with and develop a strong relationship at all levels of management
  • Excellent relationship building and communication skills, both verbal and written
  • Very high attention to detail
  • Ability to work in a team or autonomously
  • Willingness to adopt and embrace the company core values.
  • Have an enthusiastic, energetic, fun approach to your work.

Desirable Skills

  • Web Service and API testing
  • Mobile Testing
  • Experience with tools such as QTP, TestComplete and TOSCA
  • Practical SQL and database experience
  • Exposure to Continuous Integration tools
  • Experience in testing of C# and .NET software applications.

Applicants must be resident within the metropolitan area of Sydney and be an Australian citizen or alternatively hold a valid working permit or visa.

If you would like to apply for this role, please email your resume and cover letter to Christine Betteridge on 


Project / Operations Manager, Manchester, United Kingdom

A new exciting opportunity has opened up with our sister Company Benchmark Estimating Ltd, who are expanding across Europe and expecting increased growth and demand. We are looking for a skilled, passionate, Project Manager to lead the successful implementation of our proprietary, world-leading software specialising in engineering costing solutions.

You will be involved in high-profile projects, be expected to coordinate and prioritise project tasks’, manage schedules, identify and manage risks, and maintain project plans to ensure exceptional customer satisfaction.   It is envisaged that the role may expand to a management role as the business grows in the region.

If you would like to apply for this role, please email your resume to Christine Betteridge on 


Further Benchmark Estimating Resources


Certificate of Appreciation from Workplace Learning

Benchmark Estimating Software is making a vital contribution to the education of the regions young people – click here.