2013 Benchmark Estimating Software Customer Survey

Thank you to all of our customers who took part in our annual Customer Survey.  We had a fantastic response and obtained some great suggestions for improvement.  Our development and client services teams are now reviewing this feedback and making improvements to ensure you continue to be using the best estimating software available backed by first class support services.

Below are some of the main statistics and highlights from this survey.

product satisfaction

services bar chart2




83% of our customers would recommend Benchmark Estimating Software to a friend





Written feedback from our customers

  • “Overall Benchmark is a fantastic system.”

  • “Great tool.”
  • “I would recommend it to anyone.”
  • “Excellent product & service, keep up good work!”
  • “Great working with you guys.  I am always impressed by the responsiveness and professional way Benchmark operates.”
  • “Keep up the good and friendly service :)”
  • “Thanks  Benchmark. I appreciate your prompt technical support and advice.”
  • “The technical support is excellent.”

Industries represented in the survey

Customers from the following industries participated in this survey:

Asphalt Local Government
Civil Mining
Construction Manufacturing
Consulting Engineers Roads Authority
Cost Engineers Telecommunications
Facility Management Utilities
Landscaping Water